Incentive

An award-winning* app that benefits advisors, employers, and employees.

Overview:


The incentive is an award-winning financial wellness app that benefits advisors, employers, and employees. The app helps users budget, set financial goals, and create challenges to help them stay on top of their finances.




Company:
eMoney
My Role:
Product Designer
Time:
April 2022 - current
Keywords:
Research, Responsive Design, Mobile iOS and Android Design, User Testing, Design Sprint









CMP

a content marketing platform that helps creators and editors with content personalization


Overview:


The two-week-long sprint focused on exploring how our client can evolve the content template system to support content personalization. That is a growing need from brands as they want to target their audiences and customer experiences more specifically. In addition, the client wanted to improve the UX of the existing platform to support multiple content variants, as well as the potential integration of NLP (Natural Language Processors) and Machine Learning AI to support the creation of atomized content.



Project type:
Conceptual Project
My Role:
Lead Product Designer
Time:
2 weeks- March 2022
Method:
Google Ventures Sprinting










Wing it


a city guide and social platform for solo travelers - iOS





Overview:


The app aims to encourage more women to travel alone by creating a community between locals and other travelers, letting travelers have a more spontaneous and flexible itinerary and introducing local spots in different neighborhoods. I conducted the research and design process on this mobile app.

Project type:
Conceptual Project
My Role:
Product Designer
Time:
Feb- May 2020
Scope of Work: 
Ideation, User Research, Information Architecture, Prototyping, Usability Testing, Visual Design & Brand Identity






So What’s the Problem?




As a traveling enthusiast who lived in more than 3 cities I believe discovering new cities on my own helped me to shape my personality. But of course it wasn’t always easy for me. I always had to be a lot more careful about who to talk, where to go and so on. When I talked to my close circle I realized it was the same for other women as well.

What if there was a way to make women feel more comfortable while traveling alone?



What’s out there? 


First things first. I scoured the internet and checked existing apps to find out the common problems:
︎︎︎ Flexible itineraries and serendipity
Existing apps which are focused on local experiences are not allowing users to have flexible itineraries.
︎︎︎ Finding local experiences & spots
Finding local experiences from reliable sources is either too expensive or can’t be done alone.
︎︎︎ Creating trustful communities for women
There is still a lack of creating trustful communities for women.
︎︎︎ City guide that would help users show the city in locals’ eyes
Mostly used city guides and maps either can’t provide a general idea of the neighborhoods characteristics or they include only touristic information. 




How can we help more women to travel solo with less concerns and more spontaneous itinerary?






Sneak Peak



Wing it provides itineraries and recommendations by locals, solo travellers can create their own route either using locals’ lists or their own spots. They can also reach out to the trustworthy community when they don’t want to be alone.










Taking the Dive












To solve these problems, I started with understanding the main problems of discovering a new city by desk research. I was a member of a Facebook group called Women Who Travel by Condé Nast and I was always a good follower of New York Times travel articles. They helped me to understand the main and common problems for travelers as well as existing apps and websites. I needed to dig deeper so I continued my research with user interviews.

















Qualitative Interviews


Interviewees were aged between 24 to 40 years old with a wide range of backgrounds. After having some keywords I continued to my synthesis to understand the user behaviours.



Synthesis


I gathered the data I had from interviews and came up with few repetitive user patterns
& digitized the data.


Insights & Opportunities


After having the data from synthesis I realized that all my opportunity areas were deeply related to solo traveling because solo travelers are experienced, they want to dig deep to discover a new city. I decided to focus on solo traveling for women while keeping other actionable insights that I have.


User Journey


I needed to translate all information gathered into actionable insights that could be visualized as features in a product. User journey method helped me to understand the opportunity areas. I ended up with  four user journeys.




The Making of Wing It



Brainstorming


After deciding the actionable insights I gathered with my classmates and we brainstormed for our problem prompts, after analyzing the sketches I started designing my low-fi prototypes.




Low-fi Prototypes


I created low-fi prototypes according to my ideal flows and tested them on users to see interviewees’ reactions. This process helped me to figure out which ideas worth to continue working on.
After the first round I found out that I should merge the first and the second flows because solo traveler wants to contact with others when there is a need.
I kept sketching with the insights of user tests and step up to Mid-fi prototypes.

More info about the process ︎︎︎ 





Propositional prototypes for user testing



 Mid-fi Prototypes


Mid- fi prototypes helped me showing polarizing ideas for the interface.
I used A/B Testing method  to get a sense which ideas are working and
which ones I should kill.

More info about the process ︎︎︎










Sitemap- MSCW


I gathered all the insights from my research and users test results and mapped the product’s information architecture into a sitemap.
MSCW technique helped me to understand what features are important when launching the app.





Key Features



1. Reach Out to Locals & Solo Travelers









Helping people to reach out to others according to the status & situation. That helps people to feel more comfortable to get in touch with others.






2. Create Flexible & Custom Routes




adding filter


adjusting the walking time

Custom routes are automatically generated and can be adjusted via settings.
This feature solves the problem of showing local heros’ recommendations between two points so that traveler would have less research and find new spots more randomly on the routes.


3. Explore the city






Get a better understanding of each district’s vibe. Dive into itineraries picked by local heros, easy and free way to have local advise.













Branding


I asked 20 targeted users what cities they think of when they think about traveling. Gathered the keywords from the interviews to come up with Mediterranean concept.








What I've learned?



Wing it was the first digital product that I had a chance to work from the ideation to the final design product and it was a personal project as a travel enthusiast.
Thanks to my super talented tutor I learned the whole design thinking process and applied it to digital product.



What I’d do differently?


I spent a lot of time on different user journeys and tried to design each step of the each user journey and when we got to the last part where we narrowed down the features I thought it would have been better to spend time on the more important user journeys rather than focusing on all because in the end I couldn’t spend as much time as I wanted for designing the key features.







Thank You!










C-THRU


Based upon decades of operational field experience and scientific research, C-THRU delivers the most relevant information for truly intuitive navigation and communication when it matters most.



Overview:


iPad app aims to help develop a better communication, navigation and coordination tool for firefighters with the help of 5G technology. 

Role:
UX/UI Designer
Team:
In collaboration with Qwake Technologies︎︎︎
Year:
2020
Practices: 
Visual Design, User Research, Wireframing, User Flow, 








Designing for highly risky situations


C-THRU has been developed by Qwake Technologies. The project consists of 3 main products:

1- Navigator ( Helmet Mounted Connected AR Vision)
2- Visual Command ( iPad App Coordination Tool for Incidents)
3- Incident Insight ( Cloud Based Analytics Operation & Training Insight)

Engineering, Product and Design team has been working on the first two products for almost five years with a tons of field research, trials, iterations and improvements. 

The dev and design team which I am a part of have been working on the iPad app to resolve the usability issues, implement design principles, UI consistency. 
Re-designing and developing the new feautures to help the firefighters communicate, organize and have insights during the incident is also a very big part of my daily responsibilities.

For more information, please reach me at karakoseelif@gmail.com.











CNVS



A furniture brand designed by interdisciplinary team of designers at ATÖLYE and created in partnership with local fabricators to meet the needs of modern work and education workspaces.



Overview:


CNVS’s main principle is to design dynamic and multifunctional furnitures to keep up with the changing working habits and to
foster interaction.

Role:
Project Lead
Team:
In collaboration with ATOLYE︎︎︎
Duration:
2015-16
Practices: Branding, Art Direction, Digital Content Creation, Furniture Design







The Problem




When designing the space for ATÖLYE, our team needed a modular, robust and affordable furniture set made with natural materials. After doing some market research, it was evident that there was a gap both locally and globally. The existing models either lacked proper detailing, or they were not robust enough to withstand heavy usage by a wide gamut of individuals.




How might we create furniture that responds to the needs of contemporary work and learning spaces?


More info ︎︎︎ 




Design Principles





The idea of “canvas” emerged, emphasizing a background that is open to endless variations along with the minimum infrastructure to hold the space together. Based on this, few design principles were set:








Branding





“This world is but a canvas to our imagination.”

Henry David Thoreau


Canvas is the background, open to endless variations, the minimum infrastructure to hold the space together.















Milan Design Week




Ventura


The CNVS brand was debuted in Milano Design Week at Ventura Lambrate in April 2016, along with the CNVS website.
I was managing the digital and printed marketing materials as well as all the logistics and communications.
The feedback to date has been very positive at a global scale, where the brand has garnered attention from Designboom, Dezeen, Design Milk and other sites.






Website was launched before the start date of Design Week. We collaborated with Dara Kilicoglu for the website development.




Photos: Ece Ciftci




Video: Ozgur Onurme, Editing: Murathan Sirakaya




Get in touch :]  LinkedIn, Medium, Email
elifkarakose, 2022